How can CloudBox99 offer such large capacity at such low price?

CloudBox99 has developed a patent pending technology which offers a speed of a super computer at a cost of the traditional cloud.

How different is CloudBox99?

CloudBox99 offers you absolute peace of mind, you do not have to worry about risk of assumptions while planning a project. If a server needs 4 Cores, or 8 Cores…. Users do not have to worry about how CPU, RAM, Storage and Bandwidth sizing is done, allowing you to focus on implementation of technology rather than building a datacenter and operating the same.

Resiliency, BCP?

CloudBox99 is architected in a N+N datacenter design along with complete No single Point failure environment along with Disaster recovery operations at a different seismic zone (500 km’s apart).

How can I deploy Load Balancers & Firewalls?

CloudBox99 offers two ways to implement LB/FW Configurations, customer has a choice to go with traditional hardware based approach or a software based approach to LB/FW.

Hardware based LB/FW is charged at additional cost, depending on hardware used.

Software based LB/FW is provided free of cost.

CloudBox99 Backup?

CloudBox99 offers two types of backups
 . Hypervisor Layer “ Snapshots “ copy of the virtual machine / Server.
 . Data layer “ Database, Files, Folder “ Automatic, Encrypted, Compressed backups.

Certifications & Compliance?

CloudBox99 is SSAE, SAS 70, PCI certified cloud provider and helps customers achieve higher compliance and regulatory levels.

Service Level Agreement?

CloudBox99 offers 100% availability when choosing a disaster recovery cloud option.

What will happen if my Cloud Server messes up?

If your cloud server gets messed up, CloudBox99 allows you to modify your server as per your need like you can reboot your server, restore from a backup, you can even delete your server and start from the scratch. It also allows you to boot into an emergency rescue mode and try to fix the problem. There are many other options for recovering from mistakes, but the easiest is to keep regular backups and to make a fresh backup before attempting any major configuration changes or before installing new software.

What Cloud Server offers me to do?

CloudBox99 offers you the complete control to do anything you want to (within the law and our Acceptable Use Policy, of course)! The CloudBox99 Cloud Server solution is a fully unrestricted, root/Administrator level access, Linux or Windows environment. All the applications or service that you can run from a physical or a dedicated-unmanaged server can be run from your Cloud Server.

How can I reinstall a different distribution or start over?

Yes, of course you can. By simply pressing the rebuild button in the Control Panel you will be able to select a new distribution. Make sure that you have a backup of your data as this process will destroy any data that is on the server. The rebuild process also allows you to save your IP address.

What types of applications can a cloud server run?

Cloud server can run all types of applications. But it does’t mean it’s a good idea. For example, if there’s little reason to run a desktop disk defragmentation or systems analysis tool in the cloud, because you want the application sitting on the desktop, dedicated to the system with little to no latency, says Pund-IT analyst Charles King.

So is my cloud server still dedicated to me?

Yes, your cloud server is dedicated to you! Different server providers use different virtualisation technology and they all have different ways of creating virtual servers. CloudBox99 uses Xen which gives you a true enterprise grade virtual dedicated server environment along with all the dedicated resources of your own. We also provide full root access to your server and can be fully customised to your needs, unlike shared hosting.

Can I use all the resources I pay for?

All the resources you are quoted are 100% dedicated to your cloud server.

How many websites can I host on my cloud VPS?

CloudBox99 allows you to host unlimited websites on your cloud server. What you need to take care off is to ensure the size of your cloud server is always sufficient for the amount of resources your websites is using. You can even upgrade or downgrade your cloud server at any time to suit the number of sites you want to host.

What can I do with a cloud server?

CloudBox99 Cloud Servers solution is a fully unrestricted, root/Administrator level access, Linux or Windows environment. Any application or service that you can run from a traditional, physical, dedicated-unmanaged operations server can be run from your cloud server without any issue.

Can I upgrade my server?

Your server can be upgraded or downgraded in just a couple of minutes. If you operate a site which has large fluctuations in traffic such as a seasonal e-commerce store which spends half the year busy and the other quiet then our cloud is perfect as it allows you to purchase resources only when you need them, and scale back and save money when you don’t, all without the extended downtimes of traditional server upgrades/downgrades.

What if a hard-drive fails?

CloudBox99 has bank of servers which are all combined together to form a common pool of resources for usage. This would-be space, data transfer (bandwidth), memory and processing power. In case of any individual resource failing, your virtual machine (VM) will automatically transferred to a fully functional server within the cloud. This is possible because of the self-healing nature of cloud services.

Do Cloubox99 Servers are behind a Firewall?

CloudBox99 has a highly secure environment in which the cloud services function. A firewall is just one of the many security features our cloud has.

Can I purchase additional IPs?

Yes, You can acquire and manage additional IP addresses with CloudBox99 Cloud Server

How safe is my data?

All data is stored on highly redundant infrastructure

What if my server is unreachable ?

If you are ever unable to reach your server, we will need some information in order to do any sort of investigation into the cause….
Please tell us your apparent IP address (where you are trying to connect to your server *from*) as reported by WhatIsMyIPAddress.com.
Please tell us the IP address of your virtual machines
Please send the output of a ‘traceroute‘ or ‘mtr‘ from your location to your server. If possible, also send a traceroute or mtr from your Virtual Machine server back to your location.
With that information ready, open a ticket.

Do you sell cPanel licenses?

Yes. We do offer licensing for cPanel.

What software can I install?

Anything you like providing it’s legal – the responsibility is yours for ensuring anything you install is correctly licensed.

Do you offer Data Backup?

Daily Server Backup is available and can be enabled. This includes the ability to restore your server from a given backup.

Have more questions?

Our support team is available 24/7 and usually responds in well under an hour. Send a mail to our Support Team.

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